Sužinokite, kodėl LiveAgent yra geriausia osTicket alternatyva rinkoje.
LiveAgent yra pagrindinis klientų aptarnavimo sprendimas jūsų versluo. Apsvarstykite galimybę pereiti iš osTicket prie kitos pagalbos centro programinės įrangos.
LiveAgent yra daugybė įrankių, funkcijų ir integracijų, kad pagerintumėte darbo eigą, pradžiugintumėte klientus ir padidintumėte savo IG (investicijų grąžą). Išbandykite dabar, pirmąsias 14 dienų nemokamai, be jokių išankstinių įsipareigojimų ir be kreditinės kortelės.
3 pagrindiniai LiveAgent naudojimo privalumai.
Patikima klientų aptarnavimo programinė įranga reiškia geresnę darbo eigą, laimingesnius klientus ir didesnius konversijų rodiklius.
LiveAgent siūlo gausų paketą už prieinamą kainą, todėl tai yra puiki klientų aptarnavimo programinė įranga
Suteikite geriausią klientų aptarnavimą ir paverskite savo interneto svetainės lanytojus į perkančius klientus.
Features | Liveagent
Try the best customer support alternative for free! No credit card required.
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osTicket
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Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing in Ticket plan for $15/agent/month.
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osTicket offers ticketing in plan for $9/agent/month.
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Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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osTicket doesn't offer Live Chat.
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Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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osTicket doesn't offer Call Center.
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Self-Service
A feature that enables you to build a customer portal that your customers can use for access to their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
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osTicket offers Self-Service portal in plan for $9/agent/month.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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osTicket doesn't offer a Facebook integration.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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osTicket doesn't offer a Twitter integration.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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osTicket doesn't offer an Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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osTicket doesn't offer a Viber integration.
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Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
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osTicket offers knowledge base in plan for $9/agent/month.
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Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum in Ticket plan for $15/agent/month.
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osTicket offers customer forum in plan for $9/agent/month.
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Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
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osTicket offers automation and rules in plan for $9/agent/month.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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osTicket offers API functions in plan for $9/agent/month.
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Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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osTicket doesn't offer IVR features.
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Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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osTicket doesn't offer video calls.
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Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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osTicket doesn't offer unlimited history.
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Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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osTicket doesn't offer unlimited websites.
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Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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osTicket doesn't offer unlimited chat buttons.
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Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
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osTicket offers unlimited tickets/mails in plan for $9/month.
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Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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osTicket doesn't offer unlimited call recording.
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Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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osTicket doesn't offer unlimited 24/7 support.
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Esame tikri, kad osTicket daro viską, kad klientas liktų patenkintas. Bet ne kiekvienas sprendimas tinka kiekvienam verslui ar įmonei. LiveAgent yra galima alternatyva, jei norite kažko kito.
LiveAgent yra pagalbos centro programinė įranga, siūlanti puikius ir patikimus įrankius, tokius kaip el. paštas, tiesioginis pokalbis internetu, socialinių tinklų integravimas, skambučių centras ir žinių bazė, padedantys jums suteikti geriausią įmanomą aptarnavimą. Viskas valdoma naudojant patikimą bilietų sistemą jūsų prietaisų skydelyje. Padarykite savo pagalbos centrą efektyvų ir padidinkite klientų pasitenkinimą naudodami tinkamą klientų aptarnavimo programinę įrangą.
Palyginkite osTicket ir LiveAgent ir sužinokite, kuris iš jų yra geresnis
Teisinga 11.9.2020
Nesvarbu, ar tai didelės organizacijos, ar mažas verslas … jie visi turi pasakyti ką nors gero apie mūsų aptarnavimo sistemą.
Norite sužinoti, kaip mes vertiname kitus populiarius bilietų programinės įrangos sprendimus? Peržiūrėkite mūsų palyginimo puslapius ir sužinokite apie viską, ką mes galime pasiūlyti.
Ieškote „Dashly“ alternatyvos?
Atraskite galingą „Dashly“ alternatyvą su „LiveAgent“! Mėgaukitės nemokamu įdiegimu, 24/7 klientų aptarnavimu ir daugybe funkcijų, įskaitant skambučių centrą ir socialinių tinklų integracijas. Pradėkite 14 dienų nemokamą bandymą be kreditinės kortelės.
Ieškote „LivePerson“ alternatyvos?
Atraskite, kodėl „LiveAgent“ yra geriausia „LivePerson“ alternatyva: be sąrankos mokesčio, 24/7 aptarnavimas ir nemokama 14 dienų bandymo versija!
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsų svetainėje naudojami slapukai. Tęsdami, suteikiate mums leidimą patalpinti slapukus, kaip aprašyta mūsų privatumo ir slapukų politika.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team