Pereikite į „LiveAgent“ ir perkelkite savo duomenis iš „Bitrix24“
Pereikite į „LiveAgent“ ir gaukite prieigą prie puikios bilietų tvarkymo sistemos, kuri palaiko el. paštą, tiesioginius pokalbius internetu, skambučių centrą, klientų portalą, žinių bazę ir socialinę mediją – „Facebook“, „Twitter“, „Instagram“ ir „Viber“.
Funkcijos | Liveagent
Try the best customer support alternative for free! No credit card required.
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Bitrix24
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Bilietų sistema
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing in Ticket plan for $15/agent/month.
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Bitrix24 offers ticketing in plan for $49/month.
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Tiesioginis pokalbis internetu
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat in Ticket+Chat plan for $29/user/month.
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Bitrix24 offers Live Chat in plan for $49/month.
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Skambučių centras
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center in All-inclusive plan for $49/agent/month.
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Bitrix24 offers Call Center in plan for $49/month.
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Savitarna
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
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Bitrix24 offers self-service portal in plan for $49/month.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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Bitrix24 offers a Facebook integration in plan for $49/month.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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Bitrix24 offers a Twitter integration in plan for $49/month.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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Bitrix24 offers an Instagram integration in plan for $49/month.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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Bitrix24 offers a Viber integration in plan for $49/month.
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Žinių bazė
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
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Bitrix24 offers knowledge base in plan for $49/month.
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Klientų forumas
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Bitrix24 doesn't offer customer forum.
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Automatika ir taisyklės
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
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Bitrix24 offers automation and rules in plan for $199/month.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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Bitrix24 offers API functions in plan for $49/month.
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Interaktyvus atsakymas balsu (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features in All-inclusive plan for $49/agent/month.
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Bitrix24 offers IVR features in plan for $199/month.
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Vaizdo skambučiai
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls in All-inclusive plan for $49/agent/month.
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Bitrix24 offers video calls in plan for $49/month.
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Neribota istorija
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
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Bitrix24 offers unlimited history in plan for $49/month.
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Neribotas svetainių skaičius
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
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Bitrix24 offers unlimited websites in plan for $49/month.
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Neriboti pokalbių mygtukai
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
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Bitrix24 offers unlimited chat buttons in plan for $49/month.
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Neribotas bilietų/laiškų kiekis
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
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Bitrix24 offers unlimited tickets/mails in plan for $99/month.
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Neribotas skambučių įrašymas
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording in All-inclusive plan for $49/agent/month.
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Bitrix24 offers unlimited call recording in plan for $49/month.
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Neribotas aptarnavimas 24/7
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
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Bitrix24 offers unlimited 24/7 support in plan for $49/month.
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„LiveAgent“ yra visapusiškas daugiakanalis sprendimas, galintis įvairiais būdais pagerinti jūsų pagalbos tarnybą. Siūlome daugiau nei 140 funkcijų ir daugiau nei 100 integracijų, kad galėtumėte teikti geriausią įmanomą patirtį savo klientams. Išbandykite mūsų nemokamą 14 dienų bandomąją versiją jau šiandien, o duomenis perkelkite vėliau.
„LiveAgent“ siūlo pagalbos tarnybos programinės įrangos perkėlimo įskiepius. Nors šiuo metu mes nesiūlome „Bitrix24“ perkėlimo įskiepio, praneškite mums, jei jus tai domina ir mes įtrauksime jį į savo užduočių sąrašą.
Lengvai perkelkite agentus, administratorius, galutinius vartotojus ir klientus.
Perkelkite visas skyriaus ir bilietų žymas.
Perkelkite bilietus, priedus, vartotojo laukus ir bilietų laukus.
Peržiūrėkite kai kurias privilegijas, kurias gaunate, kai pereinate į „LiveAgent“
„LiveAgent“ yra daugiausiai apžvalgų turinti ir geriausiai įvertinta SVĮ pagalbos centro programinė įranga 2019 m. ir 2020 m. Prisijunkite prie tokių kompanijų kaip „Huawei“, „BMW“, „Yamaha“ ir Oksfordo universitetas teikdami pasaulinės klasės aptarnavimą savo klientams.
Populiariausias
Nemokamai perkelkite savo duomenis iš bet kurio iš žemiau išvardytų skambučių centro paslaugų teikėjų. Pereikite šiandien. Mes jums padėsime.
Pereinate iš „CallPage“ į „LiveAgent“?
Pereikite iš „CallPage“ į „LiveAgent“ ir pakelkite klientų aptarnavimą su visapusišku skambučių centro sprendimu bei 24/7 pagalba!
Ieškote „Bitrix24“ alternatyvos?
Atraskite, kodėl „LiveAgent“ yra geriausia „Bitrix24“ alternatyva: nėra įdiegimo mokesčio, 24/7 aptarnavimas, nereikia kreditinės kortelės!
Perkelkite duomenis iš „CallHub“ į „LiveAgent“
Pereikite iš „CallHub“ į „LiveAgent“ ir išnaudokite visapusiškos skambučių centro įrangos galimybes su pažangia bilietų tvarkymo sistema. Sužinokite, kaip „LiveAgent“ integracijos su socialiniais tinklais ir neribotų paslaugų siūlymas gali pagerinti jūsų klientų aptarnavimą. Pradėkite nemokamą 30 dienų bandomąjį laikotarpį jau šiandien ir patirkite visus privalumus!
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsų svetainėje naudojami slapukai. Tęsdami, suteikiate mums leidimą patalpinti slapukus, kaip aprašyta mūsų privatumo ir slapukų politika.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team