Pereikite į „LiveAgent“ ir mes nemokamai perkelsime jūsų duomenis iš „Help Scout“.
Perkėlimas iš „HelpScout“ į „LiveAgent“ yra labai paprastas. Sekite mūsų nuoseklų vadovą ir padarykite tai patys arba susisiekite su mumis, kad padėtume.
Funkcijos | Liveagent
Try the best customer support alternative for free! No credit card required.
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Help Scout
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Bilietų sistema
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing in Ticket plan for $15/agent/month.
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Help Scout offers ticketing in plan for $25/month.
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Tiesioginis pokalbis internetu
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
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Help Scout offers Live Chat in plan for $25/agent/month.
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Skambučių centras
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Help Scout doesn't offer Call Center.
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Savitarna
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
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Help Scout offers Self-Service portal in plan for $25/agent/month.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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Help Scout offers a Facebook integration in plan for $25/agent/month.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Help Scout doesn't offer a Twitter integration.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Help Scout doesn't offer an Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Help Scout doesn't offer a Viber integration.
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Žinių bazė
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
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Help Scout offers knowledge base in plan for $25/agent/month.
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Klientų forumas
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Help Scout doesn't offer customer forum.
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Automatika ir taisyklės
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
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Help Scout offers automation and rules in plan for $25/agent/month.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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Help Scout offers API functions in plan for $25/month.
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Interaktyvus atsakymas balsu (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Help Scout doesn't offer IVR features.
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Vaizdo skambučiai
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Help Scout doesn't offer video calls.
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Neribota istorija
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
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Help Scout offers unlimited history in plan for $25/agent/month.
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Neribotas svetainių skaičius
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
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Help Scout offers unlimited websites in plan for $25/agent/month.
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Neriboti pokalbių mygtukai
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
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Help Scout offers unlimited chat buttons in plan for $25/agent/month.
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Neribotas bilietų/laiškų kiekis
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Help Scout doesn't offer unlimited tickets/mails.
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Neribotas skambučių įrašymas
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Help Scout doesn't offer unlimited call recording.
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Neribotas aptarnavimas 24/7
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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Help Scout doesn't offer unlimited 24/7 support.
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Jums tereikia vos kelių paspaudimų, kol „Help Scout“ duomenys bus perkelti į „LiveAgent“. Jums tereikia prisijungti prie „LiveAgent“ prietaisų skydelio ir spustelėti įskiepiuose esantį aktyvinimo slankiklį. „Help Scout“ perkėlimui reikės tik jūsų API rakto – papildomo kodavimo nereikia.
Susisiekite su mumis tiesioginiu pokalbiu arba el. paštu ir praneškite mums, kad norite perkelti savo duomenis iš „Help Scout“. Mes saugiai perkelsime jūsų duomenis nemokamai. Tuo tarpu galite atsipalaiduoti ir mėgautis kavos puodeliu.
Lengvai perkelkite agentus, administratorius, galutinius vartotojus ir klientus.
Perkelkite visas skyriaus ir bilietų žymas.
Perkelkite bilietus, priedus, vartotojo laukus ir bilietų laukus.
Mūsų agentai yra pasirengę jums padėti dėl bet kokių problemų 24/7.
Naudingi įrankiai, daugiau nei 175 funkcijos ir daugiau nei 40 integracijų. Mes turime viską, ko jums reikia.
Gaukite „LiveAgent“ visam laikui nemokamai arba pasirinkite vieną iš trijų mūsų mokamų planų.
„LiveAgent“ turi 43 skirtingų kalbų vertimus (kai kurie daliniai) ir palaiko kalbai pritaikomus valdiklius.
„LiveAgent“ yra daugiausiai apžvalgų turinti ir geriausiai įvertinta SVĮ pagalbos centro programinė įranga 2020 m. Prisijunkite prie tokių kompanijų kaip „Huawei“, „BMW“, „Yamaha“ ir Oksfordo universitetas teikdami pasaulinės klasės aptarnavimą savo klientams.
Populiariausias
Nemokamai perkelkite savo duomenis iš bet kurio iš žemiau išvardytų skambučių centro paslaugų teikėjų. Pereikite šiandien. Mes jums padėsime.
Pereinate iš „CallPage“ į „LiveAgent“?
Pereikite iš „CallPage“ į „LiveAgent“ ir pakelkite klientų aptarnavimą su visapusišku skambučių centro sprendimu bei 24/7 pagalba!
Atraskite „LiveAgent“ – galingą „Help Scout“ alternatyvą, kuri užtikrina geresnę klientų aptarnavimo patirtį ir didesnį produktyvumą. Su daugiau nei 175 funkcijomis, daugeliu kalbų palaikymu ir greičiausiu pokalbių valdikliu rinkoje, „LiveAgent“ yra puikus pasirinkimas jūsų įmonei. Pradėkite nemokamą bandymą ir pamatykite patys!
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsų svetainėje naudojami slapukai. Tęsdami, suteikiate mums leidimą patalpinti slapukus, kaip aprašyta mūsų privatumo ir slapukų politika.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team