Ar svarstėte galimybę pereiti iš „Vision“ į „LiveAgent“? Apsvarstykite galimybę įdiegti puikią bilietų tvarkymo sistemą, kuri palaikytų visus komunikacijos kanalus ir turėtų įvairių funkcijų, integracijų, o pagalba būtų teikiama 24/7.
Features | Liveagent
Try the best customer support alternative for free! No credit card required.
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Vision
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Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing in Ticket plan for $15/agent/month.
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Vision offers ticketing in plan for $25/agent/month.
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Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
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Vision offers Live Chat in plan for $25/agent/month.
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Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Vision doesn't offer Call Center.
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Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service in Ticket plan for $15/agent/month.
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Vision offers Self-Service in plan for $15/agent/month.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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Vision offers a Facebook integration in plan for $25/agent/month.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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Vision offers a Twitter integration in plan for $25/agent/month.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Vision doesn't offer an Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Vision doesn't offer a Viber integration.
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Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
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Vision offers knowledge base in plan for $15/agent/month.
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Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum in Ticket plan for $15/agent/month.
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Vision offers customer forum in plan for $25/agent/month.
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Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
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Vision offers automation and rules in plan for $15/agent/month.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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Vision offers API functions in plan for $15/agent/month.
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Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Vision doesn't offer IVR features.
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Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Vision doesn't offer video calls.
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Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
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Vision offers unlimited history in plan for $15/agent/month.
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Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
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Vision offers unlimited websites in plan for $15/agent/month.
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Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
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Vision offers unlimited chat buttons in plan for $15/agent/month.
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Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
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Vision offers unlimited tickets/mails in plan for $15/agent/month.
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Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Vision doesn't offer unlimited call recording.
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Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
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Vision offers unlimited 24/7 support in plan for $15/agent/month.
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Perkelkite viską, ko jums reikia, kad galėtumėte kuo greičiau pradėti spręsti klientų problemas. Sužinokite, kaip veikia „LiveAgent“. Nedvejodami susisiekite su mumis, jei turite klausimų ar reikia pagalbos. Į visus klausimus apie „LiveAgent“ gali atsakyti mūsų klientų aptarnavimo atstovų komanda 24 valandas per parą, 7 dienas per savaitę.
Šiuo metu kuriame „Vision“ perkėlimo įskiepį, skirtą „LiveAgent“. Sekite naujienas ir gaukite daugiau informacijos!
Lengvai perkelkite agentus, administratorius, galutinius vartotojus ir klientus.
Perkelkite bilietus, priedus, vartotojų laukus ir bilietų laukus.
Perkelkite visas skyriaus ir bilietų žymas.
Pažvelkite į kai kurias privilegijas, kurias gaunate, kai pereinate į „LiveAgent“
24/7 mūsų agentų aptarnavimas. Esame čia, kai tik jums ko nors prireikia.
Naudingi įrankiai, daugiau nei 175 funkcijos ir daugiau nei 40 integracijų. Mes turime viską, ko jums reikia.
Pasirinkite vieną iš 43 skirtingų vertimų. „LiveAgent“ palaiko ir kalbai pritaikomus valdiklius.
„LiveAgent“ yra daugiausiai apžvalgų turinti ir geriausiai įvertinta SVĮ pagalbos centro programinė įranga 2020 m. Prisijunkite prie tokių kompanijų kaip „Huawei“, „BMW“, „Yamaha“ ir Oksfordo universitetas teikdami pasaulinės klasės aptarnavimą savo klientams.
Populiariausias
Nemokamai perkelkite duomenis iš bet kurio iš toliau išvardytų paslaugų teikėjų. Pereikite šiandien. Mes viskuo pasirūpinsime.
Ieškote „Vision“ alternatyvos?
„Liveagent“ siūlo daugiau galimybių teikti klientų aptarnavimą. Tai geriausias sprendimas jūsų verslui. Pasirinkite vieną iš trijų mokamų planų arba atskiras funkcijas.
Norite migruoti iš "Lucep" į LiveAgent?
Migruokite iš "Lucep" į LiveAgent ir patobulinkite savo klientų aptarnavimą su 24/7 palaikymu, integracijomis ir puikia bilietavimo sistema. Pradėkite nemokamą 30 dienų bandymą šiandien, nereikalaujama kreditinė kortelė.
Pereinate iš „Crisp“ į „LiveAgent“?
„LiveAgent“ yra pagalbos centro sprendimas, jungiantis kelis kanalus vienoje sąsajoje. Pereikite iš „Crisp“ į „LiveAgent“ ir mėgaukitės teikiamais pranašumais.
Pereinate iš „Channels“ į „LiveAgent“?
Ar norite pereiti iš „Channels“ prie kitos programinės įrangos? Apsvarstykite „LiveAgent“ kaip alternatyvą. Perkelkite savo duomenis jau dabar.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsų svetainėje naudojami slapukai. Tęsdami, suteikiate mums leidimą patalpinti slapukus, kaip aprašyta mūsų privatumo ir slapukų politika.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team