Pereikite į „LiveAgent“ ir mėgaukitės visapusiška pagalbos tarnybos sistema, kuri gali valdyti visus svarbius klientų komunikacijos kanalus. Gaukite prieigą prie mūsų produktyvumo funkcijų, daugybės integracijų ir klientų aptarnavimo 24/7.
Features | Liveagent
Try the best customer support alternative for free! No credit card required.
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Samanage
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Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Samanage doesn't offer ticketing.
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Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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Samanage doesn't offer Live Chat.
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Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Samanage doesn't offer Call Center.
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Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
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Samanage offers self-service portal in plan for $23/agent/month.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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Samanage doesn't offer a Facebook integration.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Samanage doesn't offer a Twitter integration.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Samanage doesn't offer an Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Samanage doesn't offer a Viber integration.
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Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
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Samanage offers knowledge base in plan for $23/agent/month.
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Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum in Ticket plan for $15/agent/month.
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Samanage offers customer forum in plan for $23/agent/month.
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Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
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Samanage offers automation and rules in plan for $48/agent/month.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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Samanage offers API functions in plan for $84/agent/month.
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Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Samanage doesn't offer IVR features.
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Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Samanage doesn't offer video calls.
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Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
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Samanage offers unlimited history in plan for $23/agent/month.
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Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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Samanage doesn't offer unlimited websites.
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Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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Samanage doesn't offer unlimited chat buttons.
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Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
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Samanage offers unlimited tickets/mails in plan for $23/agent/month.
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Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording in All-inclusive plan for $39/agent/month.
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Samanage offers unlimited call recording in plan for $23/agent/month.
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Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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Samanage offers unlimited 24/7 support in plan for $23/agent/month.
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Nedvejodami pradėkite nemokamą „LiveAgent“ bandomąją versiją, kad pamatytumėte, ką gaunate. Jei būsite patenkinti, perkelkite savo duomenis į „LiveAgent“ ir pradėkite teikti puikų aptarnavimą el. paštu, tiesioginiu pokalbiu internete, skambučių centre, socialiniuose tinkluose ar klientų portale su žinių baze.
„LiveAgent“ siūlo pagalbos centro programinės įrangos perkėlimo įskiepius ir šiuo metu dirbame prie „Samanage“ perkėlimo įskiepiu. Sekite naujienas ir gaukite daugiau informacijos.
Lengvai perkelkite darbuotojus, administratorius, galutinius vartotojus ir klientus.
Perkelti bilietus, priedus, vartotojo laukus ir bilietų laukus.
Perkelkite visas skyrių ir bilietų žymas.
Pažvelkite į kai kurias privilegijas, kurias gaunate, kai pereinate į „LiveAgent“
24/7 mūsų darbuotojų aptarnavimas. Mes visada pasiekiami, kai jums to reikia.
Naudingi įrankiai, daugiau nei 175 funkcijos ir daugiau nei 40 integracijų. Mes turime viską, ko jums reikia.
Pasirinkite vieną iš 43 skirtingų vertimų. „LiveAgent“ palaiko ir kalbai pritaikomus valdiklius.
„LiveAgent“ yra daugiausiai apžvalgų turinti ir geriausiai įvertinta SVĮ pagalbos centro programinė įranga 2020 m. Prisijunkite prie tokių kompanijų kaip „Huawei“, „BMW“, „Yamaha“ ir Oksfordo universitetas teikdami pasaulinės klasės aptarnavimą savo klientams.
Populiariausias
Nemokamai perkelkite duomenis iš bet kurio iš toliau išvardytų programinės įrangos sprendimų teikėjų. Pereikite šiandien. Mes viskuo pasirūpinsime.
Pereinate iš „CallPage“ į „LiveAgent“?
Pereikite iš „CallPage“ į „LiveAgent“ ir pakelkite klientų aptarnavimą su visapusišku skambučių centro sprendimu bei 24/7 pagalba!
Pereinate iš „Vision“ į „LiveAgent“?
„LiveAgent“ yra geriausiai įvertinta SVĮ pagalbos centro programinė įranga 2019 m. ir 2020 m. Ar norėtumėte pereiti iš „Vision“ į „LiveAgent“? Mes jums padėsime!
Pereinate iš „AirCall“ į „LiveAgent“?
Norite perkelti savo duomenis iš „Aircall“ kitam paslaugų teikėjui? Pažvelkite į „LiveAgent“ ir pamatykite jo teikiamą naudą. Pradėkite nemokamą bandomąją versiją jau šiandien.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsų svetainėje naudojami slapukai. Tęsdami, suteikiate mums leidimą patalpinti slapukus, kaip aprašyta mūsų privatumo ir slapukų politika.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team