Straipsnyje pristatomi 10 atnaujinimo el. laiškų šablonai, skirti išlaikyti klientų lojalumą ir sumažinti nerimą. Jie apima ankstyvus priminimus, paskutinius įspėjimus, specialius pasiūlymus ir B2B atnaujinimus.
Išlaikyti dabartinę klientų bazę ir palaikyti ilgalaikius santykius su klientais dar niekada nebuvo taip svarbu įmonėms, ypač toms, kurios naudojasi abonentiniais ir tam tikrais mėnesiais atnaujinamais pajamų verslo modeliais. Gerai parašyti ir strategiški el. laiškai apie atnaujinimą gali labai padėti įtraukti esamus klientus, paskatinti juos ir toliau naudotis jūsų prekės ženklo, pagerinti klientų išlaikymą ir sumažinti klientų nerimą. Šiame straipsnyje pateikiama 10 atnaujinimo el. laiškų šablonų, kuriuos galite naudoti kurdami savo atnaujinimo el. laiškų kampanijas.
Atnaujinimo el. laiškai yra automatiniai pranešimai, siunčiami esamiems klientams, siekiant priminti jiems, kad baigiasi jų narystė ar prenumerata ir paraginti juos imtis veiksmų. Tokio tipo el. laiškai dažniausiai naudojami abonemento pagrindu teikiamoms paslaugoms, taip pat produktams, turintiems pasikartojančius mokėjimus.
Atnaujinimo el. laiškai turi geriausią poveikį, kai jie siunčiami kaip platesnių kampanijų dalis. Paprastai priminimų apie pratęsimą el. laiškų serijoje gali būti vienas ar keli el. laiškai prieš pasibaigiant prenumeratai, el. laiškas galiojimo pabaigos dieną ir tolesnis el. laiškas pasibaigus narystei, siekiant paskatinti vartotojus ją atnaujinti.
Thank you for being a part of our [Company] community. Can you believe that it’s been 9 months since you first joined? We hope you’ve been able to enjoy all the benefits of your [Company] membership these past months.
Great news! To close our 10th anniversary year, we’re running a one-time early renewal offer for all current members. Renew your membership between now and [date] and get [details of the offer].
RENEW NOW
If you have any questions or suggestions, please don’t hesitate to reach out at [email] or [phone] to see how we can meet your needs. We’d love to hear your feedback!
Best,
[YOUR SIGNATURE]
Your membership at [Company] is about to expire on [date]. We hope you’ve enjoyed [benefits of your membership].
Good news! There’s still time to renew, and it’s as easy as ever – just click the link below, pick the subscription that suits your needs and follow the prompts.
RENEW NOW
More good news! This year we have an extra incentive – if you renew your membership by [date], you will be entered into a drawing for a [offering]!
If you have any questions regarding your membership, benefits, or renewal, please don’t hesitate to reach out by replying to this email or calling us at [number].
Thanks,
[YOUR SIGNATURE]
Last call! Your yearly subscription expires in 24 hours. Renew today before your benefits and online access are suspended. If you don’t renew your subscription within 24 hours, you will miss out on [major benefits].
RENEW NOW
If you have any questions regarding the renewal process or need help, please don’t hesitate to contact us at [email/ phone number].
Cheers,
[YOUR SIGNATURE]
It’s been a year since we first met you, and we’re looking forward to many more years! Did you know that your [Company] membership expires today? Don’t miss out on all the exciting things [Company] has to offer for premium members!
The good news is, there’s still time to renew your subscription.
Click here [renewal URL], and follow the prompts.
Call us at [phone number] and we’ll renew your membership over the phone with a credit card.
Make sure to let us know if you have any questions or feedback.
Thanks!
[YOUR SIGNATURE]
[Name],
It’s amazing – you’ve now officially been with [Company] for one year! Though your subscription is coming to an end – we hope that you’ll join us for the next year and beyond.
Renewing your membership by [date] means you can keep enjoying access to all the amazing benefits of [Company’s membership] like:
[Membership benefit 1]
[Membership benefit 2]
[Membership benefit 3]
[Membership benefit 4]
You have only [number] days left. But why wait? Save yourself a hassle and renew now – all you need to do is click on the button below and follow two easy steps.
RENEW NOW
We’re excited to have you back!
[YOUR SIGNATURE]
Hi [Name],
We hope you have been enjoying the benefits of your [Company] membership these past months. As a loyal [Company] member, we have a special offer just for you!
Renew your membership by [date] and you will save 10% OFF the regular price. This offer is only valid through [date]. Act now and save!
RENEW NOW
If you choose not to renew early, your subscription will be automatically renewed at the regular price of [amount] on [date].
As always, if you have any questions or issues, make sure to check out our Help Center, or feel free to reach us at [email], [live chat], or [number].
Thanks,
[YOUR SIGNATURE]
This is a reminder that your membership with [Company] expired on [date] and you are now within your membership grace period.
If you’re still deciding whether or not to renew, or just haven’t gotten around to it yet, here’s a quick overview of what you’ll be missing out on if you don’t renew:
[Overview of major membership benefits]
We hope you will take the time to renew your membership and remain a part of our community. It couldn’t be easier – just click here to renew!
If you have any questions or if there’s anything we can do to help – please don’t hesitate to reach out.
Thanks,
[YOUR SIGNATURE]
Thank you for using [Product/Service] for the past [year] – we love having you as our customer.
I noticed that your annual subscription is expiring in two weeks, so I thought I’d check-in. If you want to continue taking advantage of our [features/ platform/ products] and retain all your data and preferences, you can easily renew by going to this page.
If you’re weighing your options, I’d love to chat further with you to help you come to a decision. If you’d like to upgrade or downgrade your plan, we can discuss that as well.
Looking forward to hearing from you.
Cheers,
[YOUR SIGNATURE]
Thank you for using [Product/ Service] for the past year!
We wanted to remind you that you’ve chosen the automatic renewal option. Your subscription will be renewed for [amount] on [date]. If you wish to stick to your current plan, no action is required. If your billing information has changed, you can update your payment details here.
Our entire team is dedicated to ensuring your [Product/ Service] experience is first-rate. If you have any questions, concerns, or suggestions, simply reply to this email and we’ll get back to you with a prompt response.
Thanks,
[YOUR SIGNATURE]
Thank you for using [Product/ Service] – we hope you enjoyed your experience. Just letting you know that your subscription expired yesterday and you won’t be able to [log in/use our service] anymore.
But it’s not too late! You can gain immediate access to all your saved data and preferences by renewing your subscription here. And what’s more, if you renew within the next 10 days, you’ll also be able to take advantage of our one-time 10% discount for returning customers.
If you have any questions or issues, please don’t hesitate to reply to this email, contact our live chat support or check out our FAQ page.
We’ll be happy to have you back!
[YOUR SIGNATURE]
Atnaujinimo priminimas yra el. laiškas, išsiųstas likus maždaug 30 dienų iki paslaugos galiojimo pabaigos. Jis siunčiamas visiems, kurie turi „LiveAgent“ paskyrą ir turi atnaujinti.
Jei norite paskatinti savo narius atnaujinti narystę, galite pradėti siūlydami narystės atnaujinimo nuolaidą. Tai gali būti puikus postūmis nariui žengti paskutinį žingsnį ir užbaigti šį procesą.
Narystės atnaujinimo laiške pirmiausia reikia padėkoti klientui už narystę ir paklausti, ar jie norėtų pratęsti dar vieneriems metams. Paaiškinkite, kad jų prenumerata netrukus baigsis ir kad reikės atnaujinti per kitas dvi savaites. Kitu atveju turėsite atšaukti jų prenumeratą.
Pakartotinio įtraukimo el. laiškų šablonai
Apsilankykite „LiveAgent“ ir sužinokite, kaip pakartotinio įtraukimo el. laiškų šablonai gali padėti atgaivinti klientų susidomėjimą jūsų produktais ar paslaugomis. Patogiai kopijuokite ir įklijuokite šablonus, kurie gali pagerinti pardavimus ir išlaikyti klientus ištikimus jūsų prekės ženklui. Pradėkite savo nemokamą paskyrą jau šiandien!
Atsakymo į klientų atsiliepimus el. laiškų šablonai
Atraskite 10 el. laiškų šablonų atsakymams į klientų atsiliepimus ir sužinokite, kodėl svarbu reaguoti į kiekvieną atsiliepimą. Padidinkite klientų pasitenkinimą ir profesionaliai atsakykite į teigiamus, neigiamus bei neutralius atsiliepimus naudodamiesi mūsų paruoštais šablonais. Aplankykite puslapį ir pagerinkite savo klientų aptarnavimą jau šiandien!
Produkto atnaujinimo el. laiškų šablonai
Atraskite geriausius produkto atnaujinimo el. laiškų šablonus SaaS įmonėms, norinčioms išlaikyti patenkintus klientus. Pritaikykite šablonus pagal savo prekės ženklą ir produktą, siekdami padidinti klientų įsitraukimą ir pasitenkinimą. Aplankykite ir sužinokite, kaip efektyviai komunikuoti apie naujausius patobulinimus!
Atsiliepimo prašymo el. laiško šablonas
Atraskite, kaip „LiveAgent“ atsiliepimų prašymo el. laiško šablonai gali padėti geriau pažinti klientus, sužinoti jų nuomonę ir pagerinti paslaugas. Sužinokite, kaip tai gali padidinti pardavimus, užtikrinti gerą aptarnavimą ir didinti klientų lojalumą. Išbandykite nemokamai be įsipareigojimų!
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsų svetainėje naudojami slapukai. Tęsdami, suteikiate mums leidimą patalpinti slapukus, kaip aprašyta mūsų privatumo ir slapukų politika.
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Andrej Saxon | LiveAgent support team